At BTC Capital Markets Limited, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect We may collect the following types of information: Personal Information: such as your name, email address, phone number, company name, billing information, and other details you provide when you contact us, sign up, or purchase our services.
Usage Information: including IP address, browser type, device information, pages visited, and other usage data collected through cookies and similar technologies. Communication Data: when you contact our support or interact with us through forms, email, or live chat.
2. How We Use Your Information We use the information we collect to: Provide and improve our products and services Respond to your inquiries and support requests Process transactions and send related communications Send updates, newsletters, and marketing communications (if you opt-in) Analyze website performance and user behavior Comply with legal obligations and enforce our terms
3. Sharing of Information We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary, such as: Service providers (e.g., hosting, payment processors, analytics tools) Legal authorities, when required by law In connection with a merger, acquisition, or business transfer
4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences.
5. Data Security We implement appropriate security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
6. Your Rights Depending on your location, you may have the right to: Access or correct your personal data Request data deletion Opt-out of marketing communications Withdraw consent where applicable To make such requests, please contact us at: [Insert Contact Email]
7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.
8. Children’s Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.